Business Analysis – Change, training, system and process enhancement

Business Analysis – Change, training, system and process enhancement


You will undertake Analysis of Business Process and Data, Change Management and increase organisational change awareness.  Accountable for Identifying and documenting As-Is To-Be processes, providing process improvement insight, support, project involvement, assist application, technology teams with system enhancements/changes as well as training preparation and delivery.

What you will need for this role

To be successful in this role, you will have:

  • Experience in a related business analyst role
  • Degree in business/economics, management or other related fields
  • Fundamental analytical and conceptual thinking skills
  • Experience creating detailed reports and giving presentations
  • Advanced technical and documentation skills
  • Experience in requirement gathering and scoping
  • Experience in delivering results across various areas
  • Experience working in SAP, JIRA, Microsoft Office systems (not a must but good to have)
  • Ability to influence stakeholders from different levels of the organisation and work closely with them to determine acceptable solutions, visions and goals
  • Demonstrated experience in planning and delivering of training across business levels
  • Experience working on Projects in multiple roles
  • Ability to think innovatively and drive continuous improvement across process and system
  • Demonstrated ability to map and analyse processes, and identify process improvements, as well as the ability to influence stakeholders and process owners to adopt new work practices;


You must have

  • Exceptional communication, organisational skills, both written and verbal
  • Strong understanding of end to end process within operations and supply chain
  • Excellent planning, organization and time management skills
  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Acute business acumen and understanding of organizational issues and challenges
  • Ability to identify problems early and solve them effectively
  • Proven Ability to develop and Document business requirements, user stories and high-level solutions

Full time

Job no: ICAL90239

Location: Melbourne - Ravenhall

Category: Costa

Closing Date: Friday, 27 September 2019